/* Natick Water Damage Pros  -  MetroWest colonial-crisp design system.
   Deep navy + cranberry + cream, Spectral (serif) + Work Sans (sans).
   Signature: colonial letterpress keylines, a centered-diamond rule divider,
   small-caps cranberry eyebrows, tidy compact bordered cards. Distinct from every sibling. */

/* ---------- self-hosted fonts ---------- */
@font-face{font-family:'Spectral';font-style:normal;font-weight:400;font-display:swap;src:url(../fonts/spectral-400.woff2?v=6ec19007) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:500;font-display:swap;src:url(../fonts/spectral-500.woff2?v=d4f6bee9) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:600;font-display:swap;src:url(../fonts/spectral-600.woff2?v=ccd396b9) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:700;font-display:swap;src:url(../fonts/spectral-700.woff2?v=456f29ac) format('woff2')}
@font-face{font-family:'Work Sans';font-style:normal;font-weight:400 700;font-display:swap;src:url(../fonts/work-sans.woff2?v=97b33529) format('woff2')}

:root{
  --navy:#14243B; --navy-deep:#0E1A2C; --navy-2:#1E3350;
  --cran:#9E2A2B; --cran-ink:#7E1D22; --cran-btn:#8E2225; --cran-lite:#E8A48C;
  --cream:#F7F3EA; --parch:#EDE4D2; --white:#ffffff;
  --ink:#1B2A3A; --ink-soft:#3B4A5A;
  --line:#D8CFBB; --line-navy:rgba(247,243,234,.22);
  --gold:#B26A1C; --gold-lite:#E7A94B;
  --serif:'Spectral',Georgia,'Times New Roman',serif;
  --sans:'Work Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;
  --gutter:22px; --wrap:1140px; --radius:9px;
  --shadow:0 1px 2px rgba(20,36,59,.06),0 8px 24px rgba(20,36,59,.07);
}

*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--cream);color:var(--ink);font-family:var(--sans);
  font-size:17px;line-height:1.65;font-weight:400}
img{max-width:100%;display:block}
a{color:var(--cran-ink)}
h1,h2,h3,h4{font-family:var(--serif);color:var(--navy);line-height:1.16;margin:0 0 .5em;font-weight:600}
h1{font-size:clamp(2rem,4.4vw,3rem);letter-spacing:-.01em}
h2{font-size:clamp(1.6rem,3vw,2.2rem)}
h3{font-size:1.2rem}
p{margin:0 0 1rem}
strong,b{font-weight:600}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 var(--gutter)}
.section{padding:66px 0}
.band--parch{background:var(--parch)}
.band--white{background:var(--white)}
.band--navy{background:var(--navy);color:var(--cream)}
.band--navy h1,.band--navy h2,.band--navy h3{color:var(--white)}
.band--navy p,.band--navy li{color:var(--cream)}
.skip-link{position:absolute;left:-999px;top:0;background:var(--navy);color:#fff;padding:10px 16px;z-index:200}
.skip-link:focus{left:8px;top:8px}

/* ---------- eyebrow (small-caps letterpress) ---------- */
.eyebrow{display:inline-block;font-family:var(--sans);font-weight:600;font-size:.78rem;
  letter-spacing:.15em;text-transform:uppercase;color:var(--cran-ink);margin-bottom:.55rem}
.eyebrow--light{color:var(--cran-lite)}
.sec-head{max-width:760px;margin-bottom:34px}
.sec-head p{color:var(--ink-soft);font-size:1.05rem;margin:.4rem 0 0}
.sec-head--center{margin-left:auto;margin-right:auto;text-align:center}

/* ---------- diamond rule divider ---------- */
.rule{display:flex;align-items:center;gap:16px;max-width:var(--wrap);margin:0 auto;padding:8px var(--gutter)}
.rule::before,.rule::after{content:"";height:1px;flex:1 1 auto;min-width:0;background:var(--line)}
.rule span{width:10px;height:10px;flex:none;background:var(--cran);transform:rotate(45deg);
  box-shadow:0 0 0 4px var(--cream)}
.band--navy .rule span,.rule--navy span{box-shadow:0 0 0 4px var(--navy)}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5em;
  font-family:var(--sans);font-weight:600;font-size:1rem;line-height:1.1;text-decoration:none;
  padding:14px 22px;border-radius:8px;border:2px solid transparent;cursor:pointer;min-height:48px}
.btn svg,.btn__ic svg,a[href^="tel:"] svg,.faq-item svg,.contact-card svg{width:1.15em;height:1.15em;flex:0 0 auto}
.btn--call{background:var(--cran-btn);color:#fff;border-color:var(--cran-btn)}
.btn--call:hover{background:#7c1e21}
.btn--lg{padding:15px 26px;font-size:1.08rem;flex-direction:column;gap:2px;text-align:center;min-height:62px}
.btn--block{width:100%;display:flex}
.btn--lg .btn__num{font-family:var(--serif);font-size:1.5rem;font-weight:700;letter-spacing:.01em}
.btn--lg .btn__sub{font-weight:500;font-size:.82rem;opacity:.95}
.btn--ghost{background:transparent;border-color:var(--navy);color:var(--navy)}
.btn--ghost:hover{background:var(--navy);color:#fff}
.btn--cream{background:var(--cream);color:var(--navy);border-color:var(--cream)}
.btn--cream:hover{background:#fff}

/* ---------- stars ---------- */
.stars{display:inline-flex;gap:1px;vertical-align:middle}
.stars svg{width:16px;height:16px;fill:var(--gold)}
.band--navy .stars svg,.hero .stars svg,.cta-band .stars svg,.rev-summary .stars svg{fill:var(--gold-lite)}

/* ---------- header ---------- */
.topribbon{background:var(--navy-deep);color:var(--cream)}
.topribbon .wrap{display:flex;align-items:center;justify-content:center;gap:10px;
  min-height:34px;font-size:.8rem;letter-spacing:.04em;text-align:center}
.topribbon b{color:var(--cran-lite);font-weight:600}
.site-header{position:sticky;top:0;z-index:60;background:var(--white);border-bottom:1px solid var(--line)}
.masthead{display:flex;align-items:center;gap:20px;min-height:76px}
.brand{display:inline-flex;align-items:center;gap:12px;text-decoration:none;flex:0 0 auto}
.brand__mark{width:44px;height:44px;flex:none;display:block}
.brand__text{display:flex;flex-direction:column;line-height:1.05}
.brand__name{font-family:var(--serif);font-weight:700;font-size:1.16rem;color:var(--navy)}
.brand__tag{font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--cran-ink);font-weight:600}
.nav{display:flex;align-items:center;gap:4px;margin-left:auto}
.nav>a,.drop>a{display:inline-flex;align-items:center;gap:4px;text-decoration:none;color:var(--navy);
  font-weight:500;font-size:.98rem;padding:10px 12px;border-radius:6px}
.nav>a:hover,.drop>a:hover{color:var(--cran-ink);background:var(--cream)}
.drop{position:relative}
.drop__menu{position:absolute;top:100%;left:0;display:none;flex-direction:column;min-width:264px;
  background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);border-radius:8px;
  box-shadow:var(--shadow);padding:8px;z-index:80;max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain}
.drop.is-open .drop__menu{display:flex}
@media(hover:hover){.drop:hover .drop__menu{display:flex}}
.drop__menu a{text-decoration:none;color:var(--navy);font-size:.94rem;padding:9px 12px;border-radius:6px}
.drop__menu a:hover{background:var(--cream);color:var(--cran-ink)}
.mast-cta{display:flex;align-items:center;gap:12px;flex:0 0 auto;margin-left:6px}
.mast-phone{display:inline-flex;flex-direction:column;text-decoration:none;text-align:right;
  border-left:1px solid var(--line);padding-left:16px}
.mast-phone span{font-family:var(--serif);font-weight:700;font-size:1.24rem;color:var(--cran-ink);letter-spacing:.01em}
.mast-phone small{font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);font-weight:600}
.menu-close{display:none;position:absolute;top:16px;right:16px;width:44px;height:44px;border:1px solid var(--line);
  background:#fff;border-radius:8px;cursor:pointer;color:var(--navy);align-items:center;justify-content:center}
.menu-close svg{width:22px;height:22px;stroke:var(--navy);stroke-width:2.2;fill:none}
.nav-toggle{display:none;width:46px;height:44px;border:1px solid var(--line);background:#fff;border-radius:8px;
  cursor:pointer;flex-direction:column;gap:5px;align-items:center;justify-content:center}
.nav-toggle span{width:22px;height:2px;background:var(--navy);border-radius:2px}

/* ---------- HERO ---------- */
.hero{background:var(--navy);color:var(--cream);position:relative;overflow:hidden}
.hero::before{content:"";position:absolute;inset:0;background:
  radial-gradient(120% 90% at 82% 20%,rgba(158,42,43,.22),transparent 60%),var(--navy);z-index:0}
.hero__wrap{position:relative;z-index:1;display:grid;grid-template-columns:1.05fr .95fr;gap:44px;
  align-items:center;padding-top:56px;padding-bottom:56px}
.hero__copy{min-width:0}
.hero .eyebrow{color:var(--cran-lite)}
.hero h1{color:#fff;margin-bottom:.5rem}
.hero__promise{font-size:1.16rem;color:var(--cream);max-width:34ch;margin-bottom:22px}
.hero__cta{margin-bottom:18px}
.hero__rating{display:flex;align-items:center;gap:10px;margin-bottom:16px;font-weight:600}
.hero__rating b{font-family:var(--serif);font-size:1.15rem;color:#fff}
.hero__rating span{color:var(--cream)}
.chips{display:flex;flex-wrap:wrap;gap:9px}
.chip{display:inline-flex;align-items:center;gap:6px;background:rgba(247,243,234,.1);
  border:1px solid var(--line-navy);color:var(--cream);border-radius:999px;padding:7px 13px;font-size:.86rem;font-weight:500}
.chip svg{width:15px;height:15px;flex:none;fill:var(--cran-lite)}
.chip--rate{background:rgba(247,243,234,.14)}
.chip--rate b{color:#fff}
/* light-ground chips (service hero on navy uses same; but a chip on cream: */
.chips--light .chip{background:#fff;border:1px solid var(--line);color:var(--ink)}
.chips--light .chip svg{fill:var(--cran)}
.hero__media{position:relative;min-width:0}
.hero__frame{border:3px solid var(--cran);border-radius:10px;padding:7px;background:rgba(247,243,234,.06)}
.hero__frame img{width:100%;height:auto;border-radius:5px;display:block}
.hero__pill{position:absolute;left:14px;bottom:-16px;background:#fff;color:var(--navy);border:1px solid var(--line);
  border-radius:8px;box-shadow:var(--shadow);padding:8px 12px;display:flex;align-items:center;gap:8px;font-size:.82rem;font-weight:600}
.hero__pill b{font-family:var(--serif);font-size:1rem}

/* ---------- trust strip ---------- */
.trust{background:var(--white);border-bottom:1px solid var(--line)}
.trust .wrap{display:flex;align-items:center;justify-content:space-between;gap:20px;padding-top:15px;padding-bottom:15px;flex-wrap:wrap}
.trust__lead{display:inline-flex;align-items:center;gap:9px;font-weight:600;color:var(--navy);font-size:.96rem;min-width:0}
.trust__lead svg{width:18px;height:18px;flex:none;fill:var(--cran)}
.trust__logos{display:flex;align-items:center;gap:22px;flex-wrap:wrap}
.trust__logos img{max-height:34px;width:auto;opacity:.92}

/* ---------- section head w/ optional summary ---------- */
.reviews__top{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;flex-wrap:wrap;margin-bottom:30px}
.rev-summary{display:flex;align-items:center;gap:12px;background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);
  border-radius:8px;padding:12px 16px}
.rev-summary .num{font-family:var(--serif);font-weight:700;font-size:2rem;color:var(--navy);line-height:1}
.rev-summary .sub{display:block;font-size:.85rem;color:var(--ink-soft);font-weight:500}

/* ---------- keyline cards / reviews ---------- */
.rev-grid,.svc-reviews__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.rev-card{background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);border-radius:8px;padding:20px 20px 18px;min-width:0}
.rev-card__stars{margin-bottom:10px}
.rev-card__text{color:var(--ink);font-size:1rem;margin:0 0 14px}
.rev-card__who{display:flex;flex-direction:column;border-top:1px solid var(--line);padding-top:11px}
.rev-card__name{font-family:var(--serif);font-weight:600;color:var(--navy)}
.rev-card__meta{font-size:.83rem;color:var(--ink-soft)}

/* ---------- services grid ---------- */
.svc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.svc-card{display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:9px;
  overflow:hidden;text-decoration:none;min-width:0;transition:transform .12s,box-shadow .12s}
.svc-card:hover{transform:translateY(-3px);box-shadow:var(--shadow);border-color:var(--cran)}
.svc-card__media{aspect-ratio:16/10;overflow:hidden;border-bottom:3px solid var(--cran)}
.svc-card__media img{width:100%;height:100%;object-fit:cover}
.svc-card__body{display:flex;flex-direction:column;gap:6px;padding:16px 18px 18px}
.svc-card__title{font-family:var(--serif);font-weight:600;font-size:1.12rem;color:var(--navy)}
.svc-card__desc{color:var(--ink);font-size:.97rem;line-height:1.5}
.svc-card__link{margin-top:4px;color:var(--cran-ink);font-weight:600;font-size:.9rem;display:inline-flex;align-items:center;gap:5px}
.svc-card__link svg{width:15px;height:15px;fill:none;stroke:var(--cran-ink);stroke-width:2.2}

/* ---------- why us ---------- */
.why__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.why__card{background:#fff;border:1px solid var(--line);border-radius:8px;padding:22px 18px;min-width:0}
.why__ic{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;
  background:var(--navy);border-radius:8px;margin-bottom:12px;box-shadow:0 0 0 3px var(--cream),0 0 0 4px var(--line)}
.why__ic svg{width:22px;height:22px;fill:var(--cream)}
.why__card h3{margin-bottom:.35rem;color:var(--navy)}
.why__card p{color:var(--ink);font-size:.98rem;margin:0}

/* ---------- intro + stats ---------- */
.intro__grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:40px;align-items:center}
.intro__media{min-width:0;max-width:440px}
.fr{border:1px solid var(--line);border-radius:10px;padding:8px;background:#fff;box-shadow:var(--shadow)}
.fr img{width:100%;height:auto;border-radius:6px}
.intro__copy{min-width:0}
.intro__copy p{color:var(--ink)}
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:40px;
  border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:24px 0}
.stat{text-align:center;min-width:0;border-left:1px solid var(--line);padding:0 8px}
.stat:first-child{border-left:0}
.stat__num{display:block;font-family:var(--serif);font-weight:700;font-size:2rem;color:var(--cran-ink);line-height:1}
.stat__label{display:block;font-size:.85rem;color:var(--ink-soft);margin-top:4px}

/* ---------- recent work + gallery ---------- */
.work__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:26px}
.case{background:#fff;border:1px solid var(--line);border-radius:9px;overflow:hidden;min-width:0}
.case__media{display:block;aspect-ratio:16/9;overflow:hidden;border-bottom:3px solid var(--cran)}
.svc-card__media{display:block}
.case__media img{width:100%;height:100%;object-fit:cover}
.case__body{padding:16px 18px 18px}
.case__meta{font-size:.78rem;letter-spacing:.04em;text-transform:uppercase;color:var(--cran-ink);font-weight:600;margin-bottom:4px}
.case__title{font-size:1.1rem;margin-bottom:10px}
.case dl{margin:0;display:grid;grid-template-columns:auto 1fr;gap:4px 10px}
.case dt{font-weight:600;color:var(--navy);font-size:.86rem}
.case dd{margin:0;color:var(--ink);font-size:.9rem}
.gallery__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.gallery__grid figure{margin:0;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:#fff}
.gallery__grid img{width:100%;height:150px;object-fit:cover}

/* ---------- pricing ---------- */
.price-answer{max-width:820px;font-size:1.08rem;color:var(--ink);font-weight:500;margin:0 0 24px}
.price-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.price-card{background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);border-radius:8px;padding:22px 20px;min-width:0}
.price-card h3{margin-bottom:6px}
.price-card__range{font-family:var(--serif);font-weight:700;font-size:1.5rem;color:var(--cran-ink);margin-bottom:12px}
.price-card ul{list-style:none;margin:0;padding:0}
.price-card li{position:relative;padding-left:20px;color:var(--ink);font-size:.95rem;margin-bottom:6px}
.price-card li::before{content:"";position:absolute;left:2px;top:8px;width:7px;height:7px;background:var(--cran);transform:rotate(45deg)}
.price-note{margin-top:22px;color:var(--ink-soft);font-size:.96rem}
.price-note a,.prose a,.cov__note a,.foot-nap a,.legal a,.calc__note a,.tool__how a,.local__copy a{color:var(--cran-ink);text-decoration:underline}

/* ---------- credentials + insurance ---------- */
.creds__badges{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:30px}
.cred-badge{display:flex;flex-direction:column;align-items:center;gap:10px;text-align:center;background:#fff;
  border:1px solid var(--line);border-radius:8px;padding:20px 14px;min-width:0}
.cred-badge img{max-height:52px;width:auto}
.cred-badge span{font-weight:600;color:var(--navy);font-size:.92rem}
.cred-badge__stat{font-family:var(--serif);font-weight:700;font-size:1.7rem;color:var(--cran-ink);line-height:1}
.cred-badge__ic{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;background:var(--navy);border-radius:8px}
.cred-badge__ic svg{width:26px;height:26px;fill:var(--cream)}
.insure{background:#fff;border:1px solid var(--line);border-radius:9px;padding:26px;text-align:center}
.insure p{color:var(--ink);max-width:640px;margin:.3rem auto 18px}
.insure__logos{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:26px}
.insure__logos img{max-height:36px;width:auto;opacity:.92}

/* ---------- coverage ---------- */
.cov__full{display:grid;grid-template-columns:1.1fr .9fr;gap:32px;align-items:start}
.cov__compact{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:center}
.cov__map{margin:0;border:1px solid var(--line);border-radius:9px;overflow:hidden;background:#fff;box-shadow:var(--shadow)}
.cov__map iframe{display:block}
.cov__map figcaption{padding:10px 14px;border-top:1px solid var(--line);font-size:.85rem;color:var(--ink-soft)}
.cov__pin{display:inline-flex;align-items:center;gap:6px}
.cov__pin svg{width:15px;height:15px;flex:none;fill:var(--cran)}
.zips h3{margin-bottom:12px}
.zipgrid{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.zip{background:#fff;border:1px solid var(--line);border-radius:6px;padding:6px 11px;font-size:.9rem;font-weight:600;color:var(--navy)}
.zips__note{color:var(--ink-soft);font-size:.94rem;margin:0}
.cov__note p{color:var(--ink)}
.cov__all{display:inline-flex;align-items:center;gap:6px;font-weight:600;color:var(--cran-ink);text-decoration:none;margin-top:6px}
.cov__all svg{width:15px;height:15px;fill:none;stroke:var(--cran-ink);stroke-width:2.2}
.nbhds{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:32px}
.nbhd{min-width:0}
.nbhd h3{font-size:1rem;color:var(--navy);margin-bottom:10px;padding-bottom:8px;border-bottom:1px solid var(--line)}
.chip-set{display:flex;flex-wrap:wrap;gap:7px}
.chip-set .chip{background:#fff;border:1px solid var(--line);color:var(--ink);font-size:.82rem}
.area-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.area-card{background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);border-radius:8px;padding:20px;min-width:0}
.area-card h3{font-size:1.08rem;margin-bottom:4px}
.area-card__zip{font-size:.8rem;letter-spacing:.05em;text-transform:uppercase;color:var(--cran-ink);font-weight:600;margin-bottom:8px}
.area-card p{color:var(--ink);font-size:.95rem;margin:0}

/* ---------- NAP band ---------- */
.nap-band__grid{display:grid;grid-template-columns:1.1fr .9fr;gap:36px;align-items:center}
.nap-band .lead{color:var(--cream);font-size:1.08rem}
.nap{background:rgba(247,243,234,.06);border:1px solid var(--line-navy);border-radius:9px;padding:22px 24px;display:flex;flex-direction:column;gap:10px}
.nap__name{font-family:var(--serif);font-weight:700;font-size:1.24rem;color:#fff}
.nap__row{display:flex;align-items:center;gap:9px;color:var(--cream)}
.nap__row svg{width:17px;height:17px;flex:none;fill:var(--cran-lite)}
.nap__row a{color:#fff;text-decoration:none;font-weight:600}
.gbp{display:inline-flex;align-items:center;gap:7px;text-decoration:none;font-weight:600;color:#fff;
  background:rgba(247,243,234,.1);border:1px solid var(--line-navy);border-radius:7px;padding:9px 13px;font-size:.9rem;margin-top:4px}
.gbp svg{width:15px;height:15px;flex:none;fill:var(--cran-lite)}
.gbp--light{color:var(--cran-ink);background:#fff;border:1px solid var(--line)}
.gbp--light svg{fill:var(--cran)}

/* ---------- local conditions ---------- */
.local__grid{display:grid;grid-template-columns:.8fr 1.2fr;gap:40px;align-items:center}
.local__media{min-width:0;max-width:420px}
.local__copy{min-width:0}
.local__copy p{color:var(--ink)}
.local__list{list-style:none;margin:16px 0 0;padding:0;display:grid;gap:12px}
.local__list li{position:relative;padding-left:30px;color:var(--ink);font-size:1rem}
.local__list li svg{position:absolute;left:0;top:2px;width:19px;height:19px;fill:var(--cran)}

/* ---------- FAQ ---------- */
.faq__grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:36px;align-items:start}
.faq__head{min-width:0}
.faq__card{background:var(--navy);color:var(--cream);border-radius:9px;padding:22px 24px;margin-top:18px}
.faq__card h3{color:#fff;margin-bottom:.35rem}
.faq__card p{color:var(--cream);font-size:.96rem}
.faq__num{display:block;font-family:var(--serif);font-weight:700;font-size:1.5rem;color:var(--gold-lite);margin:6px 0 12px}
.faq__list{min-width:0}
.faq-item{background:#fff;border:1px solid var(--line);border-radius:8px;margin-bottom:12px;overflow:hidden}
.faq-item summary{cursor:pointer;list-style:none;padding:16px 18px;font-family:var(--serif);font-weight:600;
  font-size:1.05rem;color:var(--navy);display:flex;justify-content:space-between;gap:14px;align-items:center}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary::after{content:"+";font-family:var(--sans);font-weight:600;color:var(--cran);font-size:1.5rem;flex:none;transition:transform .15s;line-height:1}
.faq-item[open] summary::after{transform:rotate(45deg)}
.faq-item[open] summary{border-bottom:1px solid var(--line)}
.faq-item>div{padding:14px 18px 18px}
.faq-item p{color:var(--ink);margin:0;font-size:.99rem}

/* ---------- CTA band ---------- */
.cta-band{background:var(--navy);color:var(--cream);padding:56px 0}
.cta-band__grid{display:grid;grid-template-columns:1.15fr .85fr;gap:38px;align-items:center}
.cta-band__copy .eyebrow{color:var(--cran-lite)}
.cta-band__copy h2{color:#fff}
.cta-band__copy p{color:var(--cream);font-size:1.08rem}

/* ---------- page hero (inner) ---------- */
.page-hero{background:var(--navy);color:var(--cream);padding:52px 0 46px}
.page-hero h1{color:#fff}
.page-hero p{color:var(--cream);max-width:60ch;font-size:1.08rem}
.bc{font-size:.86rem;margin-bottom:14px;color:var(--cream)}
.bc a{color:var(--cran-lite);text-decoration:none}
.bc a:hover{text-decoration:underline}
.bc svg{width:13px;height:13px;vertical-align:middle;fill:none;stroke:var(--cream);stroke-width:2}

/* ---------- service page ---------- */
.spage-hero{background:var(--navy);color:var(--cream);position:relative;overflow:hidden}
.spage-hero::before{content:"";position:absolute;inset:0;background:
  radial-gradient(120% 90% at 85% 15%,rgba(158,42,43,.2),transparent 60%),var(--navy);z-index:0}
.spage-hero__wrap{position:relative;z-index:1;display:grid;grid-template-columns:1.08fr .92fr;gap:40px;
  align-items:center;padding-top:44px;padding-bottom:48px}
.spage-hero__copy{min-width:0}
.spage-hero h1{color:#fff;margin-bottom:.5rem}
.spage-hero .eyebrow{color:var(--cran-lite)}
.spage-hero__lead{color:var(--cream);font-size:1.1rem;max-width:44ch;margin-bottom:20px}
.spage-hero__media{position:relative;min-width:0}
.spage-hero__media .fr{background:rgba(247,243,234,.06);border:3px solid var(--cran);padding:7px}
.spage-hero__media .fr img{width:100%;height:auto;border-radius:5px}
.media-pill{position:absolute;left:14px;bottom:-15px;background:#fff;color:var(--navy);border:1px solid var(--line);
  border-radius:8px;box-shadow:var(--shadow);padding:7px 12px;display:flex;align-items:center;gap:7px;font-size:.82rem;font-weight:600}
.media-pill b{font-family:var(--serif)}

/* ledger facts strip */
.facts{background:var(--parch);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.facts .ataglance{display:grid;grid-template-columns:repeat(4,1fr);gap:0;padding:20px 0}
.ataglance__item{text-align:center;padding:4px 14px;border-left:1px solid var(--line);min-width:0}
.ataglance__item:first-child{border-left:0}
.ataglance__k{display:block;font-size:.76rem;letter-spacing:.06em;text-transform:uppercase;color:var(--cran-ink);font-weight:600}
.ataglance__v{display:block;font-family:var(--serif);font-weight:600;font-size:1.16rem;color:var(--navy);margin-top:3px}

.svc-reviews__grid{margin-top:6px}
.svc-why__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.steps{counter-reset:st}
.steps ol{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
.steps li{counter-increment:st;display:flex;gap:14px;background:#fff;border:1px solid var(--line);border-radius:8px;padding:16px 18px;min-width:0}
.steps li::before{content:counter(st);flex:none;width:34px;height:34px;background:var(--cran);color:#fff;
  font-family:var(--serif);font-weight:700;border-radius:6px;display:flex;align-items:center;justify-content:center}
.steps li b{color:var(--navy);font-family:var(--serif);font-size:1.05rem;display:block;margin-bottom:3px}
.steps li p{margin:0;color:var(--ink);font-size:.95rem}

/* horizontal numbered process */
.process__row{display:grid;grid-template-columns:repeat(4,1fr);gap:0}
.pstep{position:relative;padding:0 20px;min-width:0}
.pstep+.pstep{border-left:1px solid var(--line-navy)}
.pstep__n{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;background:var(--cran);
  color:#fff;font-family:var(--serif);font-weight:700;font-size:1.15rem;border-radius:7px;margin-bottom:12px}
.process .pstep h3{color:#fff}
.process .pstep p{color:var(--cream);font-size:.96rem;margin:0}

/* editorial / prose */
.ed .prose{max-width:760px}
.prose{color:var(--ink)}
.prose h2{margin-top:1.6em}
.prose h2:first-child{margin-top:0}
.prose ul{padding-left:22px}
.prose li{margin-bottom:7px;color:var(--ink)}
.callcard{background:var(--navy);color:var(--cream);border-radius:9px;padding:22px 24px;margin:22px 0;
  display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px}
.callcard p{color:var(--cream);margin:0;font-weight:500;max-width:40ch}
.callcard .btn--call{background:var(--cran-btn);color:#fff;text-decoration:none}
.bk-callout{background:var(--parch);border:1px solid var(--line);border-left:4px solid var(--cran);border-radius:8px;padding:18px 22px;margin:22px 0}
.bk-callout h3{margin-bottom:.3rem}
.bk-callout p{margin:0;color:var(--ink)}
.svc-quote{border-left:4px solid var(--cran);background:#fff;border-radius:8px;margin:22px 0;padding:18px 22px;box-shadow:var(--shadow)}
.svc-quote p{font-family:var(--serif);font-style:italic;color:var(--navy);font-size:1.08rem;margin:0 0 8px}
.svc-quote cite{font-style:normal;color:var(--ink-soft);font-size:.9rem;font-weight:600}
.svc-quote cite span{color:var(--cran-ink)}

.callstrip{background:var(--cran);color:#fff}
.callstrip .wrap{display:flex;align-items:center;justify-content:center;gap:10px;flex-wrap:wrap;
  padding-top:15px;padding-bottom:15px;font-weight:600;text-align:center}
.callstrip svg{width:19px;height:19px;flex:none;fill:#fff}
.callstrip a{color:#fff;text-decoration:underline;font-family:var(--serif);font-size:1.1rem}

.rel__grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.rel-card{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#fff;border:1px solid var(--line);
  border-radius:8px;padding:16px 18px;text-decoration:none;min-width:0}
.rel-card:hover{border-color:var(--cran)}
.rel-card__t{font-family:var(--serif);font-weight:600;color:var(--navy)}
.rel-card__go{display:inline-flex;align-items:center;gap:5px;color:var(--cran-ink);font-weight:600;font-size:.88rem;flex:none}
.rel-card__go svg{width:14px;height:14px;fill:none;stroke:var(--cran-ink);stroke-width:2.2}

/* ---------- tools ---------- */
.tool__grid{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:start;margin-bottom:34px}
.calc{background:#fff;border:1px solid var(--line);border-radius:9px;padding:24px}
.calc__field{margin-bottom:16px}
.calc__field label{display:block;font-weight:600;color:var(--navy);margin-bottom:6px;font-size:.98rem}
.calc__field select{width:100%;max-width:100%;padding:12px 14px;border:1px solid var(--line);border-radius:7px;
  font-family:var(--sans);font-size:1rem;color:var(--ink);background:var(--cream)}
.calc__out{background:var(--navy);color:var(--cream);border-radius:9px;padding:24px}
.calc__out h3{color:#fff}
.calc__result{font-family:var(--serif);font-weight:700;font-size:2.2rem;color:var(--gold-lite);margin:6px 0 10px}
.calc__out p{color:var(--cream);font-size:.98rem}
.calc__note{font-size:.86rem;color:var(--cream);opacity:.9;margin-top:12px}
.tool-cta{margin-top:14px}
.tool__how{max-width:820px}
.tool__how p{color:var(--ink)}

/* ---------- about / contact ---------- */
.about__grid{display:grid;grid-template-columns:1.1fr .9fr;gap:40px;align-items:center}
.about__grid p{color:var(--ink)}
.about__media{min-width:0;max-width:460px}
.creds__note{text-align:center;color:var(--ink-soft);font-size:.95rem;margin-top:6px}
.contact__grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}
.contact-card{background:#fff;border:1px solid var(--line);border-top:3px solid var(--cran);border-radius:8px;padding:22px}
.contact-card h3{display:flex;align-items:center;gap:9px;margin-bottom:8px}
.contact-card h3 svg{width:19px;height:19px;fill:var(--cran)}
.contact-card p{color:var(--ink);margin:0 0 8px}
.contact-card__big{font-family:var(--serif);font-weight:700;font-size:1.6rem;color:var(--cran-ink);text-decoration:none}
.contact-card__email{overflow-wrap:anywhere;color:var(--ink);font-weight:600}
.email{overflow-wrap:anywhere}

/* ---------- legal + sitemap ---------- */
.legal{max-width:820px}
.legal h2{margin-top:1.5em}
.legal p,.legal li{color:var(--ink)}
.sitemap-groups{display:grid;grid-template-columns:repeat(3,1fr);gap:26px}
.sitemap-groups section{min-width:0}
.sitemap-groups h2{font-size:1.15rem;padding-bottom:8px;border-bottom:1px solid var(--line)}
.sitemap-groups ul{list-style:none;margin:0;padding:0}
.sitemap-groups li{margin-bottom:8px}
.sitemap-groups a{color:var(--cran-ink);text-decoration:none;font-weight:500}
.sitemap-groups a:hover{text-decoration:underline}

/* ---------- footer ---------- */
.map-embed iframe{display:block;width:100%;border:0}
.site-footer{background:var(--navy-deep);color:var(--cream);padding:52px 0 26px}
.foot-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr;gap:30px;margin-bottom:26px}
.foot-brand{min-width:0}
.foot-name{font-family:var(--serif);font-weight:700;font-size:1.2rem;color:#fff;display:block;margin-bottom:6px}
.foot-name span{display:block;font-family:var(--sans);font-weight:500;font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;color:var(--cran-lite)}
.foot-brand p{color:var(--cream);font-size:.94rem}
.foot-sub{color:var(--cream);opacity:.85;font-size:.88rem}
.foot-nap{font-size:.94rem;color:var(--cream)}
.foot-nap a{color:#fff;font-weight:600}
.site-footer h3{color:#fff;font-size:1rem;margin-bottom:12px}
.foot-list{list-style:none;margin:0;padding:0}
.foot-list li{margin-bottom:8px}
.foot-list a{color:var(--cream);text-decoration:none;font-size:.94rem}
.foot-list a:hover{color:#fff;text-decoration:underline}
.foot-bottom{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;border-top:1px solid var(--line-navy);
  padding-top:18px;font-size:.85rem;color:var(--cream)}
.foot-disc{margin:12px 0 0;font-size:.85rem}
.foot-disc a{color:var(--cran-lite);text-decoration:underline}

/* ---------- sticky callbar ---------- */
.callbar{display:none}
.callbar a{display:flex;align-items:center;justify-content:center;gap:8px;background:var(--cran-btn);color:#fff;
  text-decoration:none;font-weight:600;padding:14px;font-size:1.05rem}
.callbar svg{width:19px;height:19px;flex:none;fill:#fff}
.callbar small{font-weight:500;opacity:.9}

/* ---------- content-text legibility floor (>=16px on every p/li/dd/figcaption) ---------- */
.site-footer p,.why__card p,.faq-item p,.faq__card p,.creds__note,.price-note,.price-card li,
.area-card p,.zips__note,.steps li p,.case dd,.cov__map figcaption,.calc__out p,.calc__note,
.process .pstep p,.svc-card__desc,.rev-card__meta,.nap-band .lead,.cov__note p{font-size:1rem}
.nap-band .lead{font-size:1.08rem}

/* ===================== RESPONSIVE ===================== */
@media(max-width:1000px){
  .foot-grid{grid-template-columns:1fr 1fr 1fr}
  .foot-brand{grid-column:1/-1}
  .why__grid,.svc-why__grid,.creds__badges,.stats{grid-template-columns:repeat(2,1fr)}
  .process__row{grid-template-columns:repeat(2,1fr);gap:24px 0}
  .pstep:nth-child(3){border-left:0}
}
@media(max-width:960px){
  .nav{display:none}
  .nav-toggle{display:inline-flex}
  .masthead{gap:12px}
  .brand{flex:0 1 auto;min-width:0}
  .brand__text{min-width:0}
  .mast-cta{margin-left:auto;flex:0 0 auto}
  body.is-menu .nav{display:flex;position:fixed;inset:0;z-index:120;flex-direction:column;align-items:stretch;
    gap:6px;background:var(--cream);padding:76px 22px 30px;overflow-y:auto;margin:0}
  body.is-menu .menu-close{display:inline-flex}
  body.is-menu .site-header{position:static}
  body.is-menu .nav>a,body.is-menu .drop>a{font-size:1.1rem;padding:14px 12px;border-bottom:1px solid var(--line)}
  body.is-menu .drop{position:static}
  body.is-menu .drop__menu{position:static;display:none;box-shadow:none;border:0;border-top:0;padding:2px 0 8px 10px;max-height:none}
  body.is-menu .drop.is-open .drop__menu{display:flex}
  .callbar{display:block;position:fixed;left:0;right:0;bottom:0;z-index:90}
  body{padding-bottom:54px}
  .cov__full,.cov__compact,.faq__grid,.nap-band__grid,.local__grid,.intro__grid,.about__grid,
  .cta-band__grid,.tool__grid{grid-template-columns:1fr;gap:30px}
  .nbhds{grid-template-columns:repeat(2,1fr)}
  .intro__media,.local__media,.about__media{max-width:none}
}
@media(max-width:820px){
  .hero__wrap,.spage-hero__wrap{grid-template-columns:1fr;gap:0}
  .hero__copy,.spage-hero__copy{order:0}
  .hero__media,.spage-hero__media{order:1;margin-top:30px;margin-bottom:8px}
  .hero__pill,.media-pill{position:static;display:inline-flex;margin-top:14px}
  .rev-grid,.svc-grid,.svc-reviews__grid,.work__grid,.price-grid,.area-grid,.rel__grid,.sitemap-groups{
    grid-template-columns:repeat(2,1fr)}
  .gallery__grid{grid-template-columns:repeat(2,1fr)}
  .reviews__top{align-items:flex-start}
}
@media(max-width:620px){
  .section{padding:48px 0}
  .rev-grid,.svc-grid,.svc-reviews__grid,.work__grid,.price-grid,.area-grid,.rel__grid,.why__grid,
  .svc-why__grid,.creds__badges,.nbhds,.contact__grid,.sitemap-groups,.steps ol{grid-template-columns:1fr}
  .stats{grid-template-columns:repeat(2,1fr);gap:20px 8px}
  .facts .ataglance{grid-template-columns:repeat(2,1fr);gap:16px 0}
  .ataglance__item:nth-child(3){border-left:0}
  .brand__tag{display:none}
  .brand__name{font-size:1.02rem}
  .mast-phone{padding-left:10px}
  .mast-phone span{font-size:1.05rem}
  .mast-phone small{display:none}
  .foot-grid{grid-template-columns:1fr 1fr}
  .foot-bottom{flex-direction:column;gap:6px}
  .trust .wrap{justify-content:center;text-align:center}
  .reviews__top{flex-direction:column}
  h1{font-size:1.9rem}
}
@media(max-width:400px){
  .gallery__grid{grid-template-columns:1fr}
  .topribbon .wrap{font-size:.72rem}
}